Get In Touch

Have a question? Need support? We’re here to help with everything from setup to success.

Sales Inquiries

Interested in learning how Costlocker can benefit your agency? Reach out to our product expert to discover more.

Email:

sales@costlocker.com

Book A Demo

Book A Demo

Customer Support

Need help with your account or a feature? Our support team is here to ensure you get the most out of Costlocker.

Email:

support@costlocker.com

Chat with us

Chat with us

Self-service Support

Find guides, product updates, and system status to help you navigate and optimize your Costlocker experience.

Quick Start Guide

Help Center

Roadmap

System Status

Changelog

Developer API

Billing Information

Plzenska 3350/18

Prague

Czech Republic

ID: 01434641

VAT ID: CZ01434641

support@costlocker.com

Have a Question for Us?

Find quick answers in our FAQ or reach out to us directly. Whether it’s feedback, support, or just a chat—we’re here to help!

What is an active user?*

Active users can access Costlocker, log time, and be assigned to projects. If you deactivate a user, they lose access, but their data remains stored. You can reactivate them anytime, and you only pay for active users. Learn more in our documentation.

When I deactivate users mid-subscription, do I have to pay for them?

Can I switch from monthly to yearly billing?

Do I need to add a credit card for the free trial?

How does Costlocker track profitability?

How is Costlocker different from time tracking tools?

What is an active user?*

Active users can access Costlocker, log time, and be assigned to projects. If you deactivate a user, they lose access, but their data remains stored. You can reactivate them anytime, and you only pay for active users. Learn more in our documentation.

When I deactivate users mid-subscription, do I have to pay for them?

Can I switch from monthly to yearly billing?

Do I need to add a credit card for the free trial?

How does Costlocker track profitability?

How is Costlocker different from time tracking tools?

Ready to Make Your Agency More Profitable?

Start your free 30-day trial and unlock insights that fuel long-term growth.

Get Started Free

No Credit Card Required

Ready to Make Your Agency More Profitable?

Start your free 30-day trial and unlock insights that fuel long-term growth.

Get Started Free

No Credit Card Required

Ready to Make Your Agency More Profitable?

Start your free 30-day trial and unlock insights that fuel long-term growth.

Get Started Free

No Credit Card Required

Ready to Make Your Agency More Profitable?

Start your free 30-day trial and unlock insights that fuel long-term growth.

Get Started Free

No Credit Card Required